Home Workforce Productivity The Future of the Knowledge Worker is the NowEnterprise

In our ongoing series on the new enterprise experience of the NowEnterprise, we have examined how the NowEnterprise impacts specific roles, such as project manager, and functions, like collaborative selling. But what does this future state NowEnterprise look like for the typical information worker?

According to McKinsey research, knowledge workers spend more than half their workday on “interactions” – with customers, vendors, and other employees. These efforts are indispensable but sometimes difficult to measure. Unlike an assembly line, where efficiency is counted in speed and output, an information worker’s daily tasks tend to be more varied. Improved productivity is found incrementally, and sometimes found outside the office.

That is where the NowEnterprise stands out. It can revolutionize the day-to-day efforts of a knowledge worker, by making the most of their time and untethering them from their desks. For example:

Status Quo
I arrive at work in the morning and spend first 45 minutes of the day sorting through emails.

With the NowEnterprise
I arrive at work in the morning and log in to the NowEnterprise. I find a list of critical tasks – culled from open requests, calendar items, and the occasional email – and start tackling them in order of priority.

Status Quo
I use multiple tools to get my job done, but everything is separate. I spend a lot of unproductive time switching between applications and trying to find information.

With the NowEnterprise
All the tools and information I need are available right in the NowEnterprise. I can see my calendar, important tasks, social interactions, and complete my time sheet without jumping between applications.

Status Quo
Most interactions are conducted through email – and sometimes things get lost in the shuffle.

With the NowEnterprise
Requests from customers and colleagues and items requiring my approval are seamlessly integrated into my “home base” – the NowEnterprise.

Status Quo
My kids have an afternoon dentist appointment. I take the afternoon off to pick them up from school and drive them, and kill time reading a People magazine in the waiting room.

With the NowEnterprise
With the NowEnterprise, I can work from anywhere. While the kids get their teeth cleaned, I am able to log on with my tablet and pick up right where I left off at my desk.

The NowEnterprise offers unprecedented flexibility for information workers, while driving major improvements in individual efficiency – and that’s good for both employees and employers. When workers are empowered to do their job effectively, not only are they able to excel, but they are more likely to stick around. Organizations at the forefront of the NowEnterprise will likely find themselves with a more productive, highly satisfied workforce.

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